Sta Travel Au Reviews
(Rated by 9 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.5
- Return Policy4.3
- Good Value4.3
- Shipping & Delivery4.2
- Price & Quality4.3
Recent Customer Reviews (9)
Ulrike Vogt
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Arjan Besten
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Quincy Gaudreau
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Jason Brock
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Norman Poteat
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Saverio Monaldo
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Henri Zwijnenburg
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Harold Ferris
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Garland St-Pierre
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Sta Travel Au Pros & Cons
Pros
1
The concept and idea behind STA Travel are generally appreciated by some users.
2
Offers travel benefits and opportunities for growth for employees.
3
Provides travel-related services including insurance tailored to personal needs.
CONS
1
Customer service is widely reported as poor, with many customers dissatisfied and struggling to get refunds or support.
2
Pricing is considered high compared to alternatives by some consumers.
3
Issues with the travel card system have been reported, including inability to access funds during emergencies due to technical problems or lack of customer support.
4
Cash withdrawal fees can be high, and acceptance of their cards may be limited in certain locations.
5
Some users report difficulty in resolving issues due to weak IT support and senior leadership management.
Sta Travel Au Features and Benefits
Features
Lay-By Payment Option
Secure flights with a deposit ($99 for flights only, $149 for flights + hotels, $249 for flights + adventure packages) and pay the remainder later, avoiding credit card interest or last-minute price hikes, with balance due about ten weeks before travel
No Booking Fees for Group Bookings
No domestic or international flight booking fees for groups of 10 or more people on the same itinerary
Specialization in Student and Youth Travel
World's largest student and youth travel company providing tailored solutions for young adults to explore the world since 1979
Exclusive Discounts
Student and faculty rates on flights plus discounts through ISIC and ITIC cards, offering access to best deals curated for students and youth
Price Match Guarantee
Matches lower fares found elsewhere, ensuring customers get the lowest prices and saving money
Flexible Payment Options
Book Now Pay Later option secures flights without immediate full payment, providing financial flexibility
24/7 Emergency Hotline
Around-the-clock support for travelers in emergencies, offering peace of mind anytime during trips
Travel Insurance Options
Various plans protect travelers against unforeseen events
Additional Services
Land travel arrangements, Hop On Hop Off tours, volunteer abroad programs, and college courses related to travel experiences
Comprehensive Booking Platform
Convenience of booking flights, hotels, car rentals, tours, and volunteer opportunities all in one place
Personalized Travel Expert Support
Provides expert support with flexible rules on stops and routes for round-the-world tickets